Water Damage

Water Damage Assessment

We use specialized moisture monitors to measure the water saturation levels and the extent of the damage. We also determine if the water damage is from clean or contaminated water sources and then design an appropriate water damage cleaning and drying program.

We use specialized moisture monitors to measure the water saturation levels and the extent of the damage. We also determine if the water damage is from clean or contaminated water sources and then design an appropriate water damage cleaning and drying program.

Our qualified water damage restoration technicians will analyze your specific situation and will develop a customized carpet water damage restoration and structural drying program. We will let you know if we believe you should remove your wet carpet and have it replaced, instead of attempting to dry and clean it.  We can then organized for new carpet to be laid and can also document our findings and recommendations in a report you can provide your insurance company to help with any insurance claims you make regarding the water damage to your carpet.

Water Extractions

We use specialized hot water extraction machines to quickly remove water from your carpets.  This method is effective in removing water so that your carpets are not flooded for a long duration. The longer your carpet is saturated the more likely you will end up with secondary issues relating to mold and mildew. Delayed water extraction and subsequent drying could also result in water creeping up walls and soaking into the sub-floor beneath the carpet, this will cause further damage that could be expensive to repair.

Using towels to soak up water on saturated carpets is unlikely to be effective or quick and could lead to problems of mold and mildew.  You should never use a vacuum cleaner to remove water from your carpet as this is could be very dangerous. We have the equipment to extract water quickly and effectively, so call us to discuss how we can be of assistance to you. We endeavor to be at your water damaged location, in Melbourne, within an hour from when we receive your emergency water damage request for service.


All it takes is a few inches of water to create a serious water damage threat to your home or office. The harmful effects of water damage can be reduced greatly by the prompt and reliable water damage restoration services from Roto-Rooter. Our water damage experts are available 24 hours a day, 365 days a year, when you need service most, to quickly repair the problem (if applicable) and prevent further water damage.

If you’re seeking a water damage company, Roto-Rooter’s water restoration professionals will provide an on-site evaluation and work directly with your insurance company to make the water damage restoration experience as hassle-free as possible.


Water damage happens for a variety of reasons, including:
• Plumbing leaks
• Burst or broken pipes & hoses
• A clogged toilet
• Moisture behind walls
• A leaking roof
• Foundation cracks

Whatever the cause, fast mitigation is key to restoration, and this is where ServiceMaster excels.
ServiceMaster Restore arrives onsite quickly, 24 hours a day, 7 days a week, 365 days a year. With our rapid response teams, your floors, walls and personal property can often be restored.

Wet Carpet odor Removal

We then remove the odor associated with clear and grey water damaged carpet and rugs by misting under the carpet and treating with an anti-microbial (bacterial treatment).

Wet Carpet Drying And Structural Drying

We use specialized Air Movers and Dehumidifiers to dry your carpets and other wet surfaces, as well as to draw moisture from the air so that you avoid future issues of mold and mildew. To achieve optimum results we may need to lift your carpets. We can then determine if your carpet underlay is redeemable or will need to be replaced. If it needs to be replaced we will pull it out and dry your carpets as well as the subfloor beneath. We can then organized for a new underlay to be installed and your carpet to be re-laid also. If your carpet is not redeemable through our intensive drying program we will recommend your carpet is replaced and can organize this for you.

Similarly, if your timber floor water damage is not redeemable we will tell you before we commence drying and can organize for your timber floor to be restored by a qualified restorer.

Remove Any Staining From Flooded

In turn, we use, Browning treatment to neutralize and remove any stains or cellulosic browning that resulted from your carpet water damage.

Emergency Flooded Carpet Cleaning And Carpet Drying

It is important to know that the longer you leave wet carpets saturated the damage will spread and become a bigger problem for you.  Water from your wet carpets will penetrate the subfloor, walls, and structures.  Mould and mildew will start to form in the moist environment and overtime could become a significant problem for you.

Water damaged carpet cleaning emergencies are our specialty and we will endeavor to be at your home or commercial facility within an hour, if you are located in Melbourne.  We move fast as we know how quickly a water damaged carpet can become a massive water damage problem requiring an intensive restoration program.

To book this cleaning service,
simply contact us by calling at:

Contact Us